Gengys Mongolian BBQ Buffet Restaurant

Was a little disappointed food was cold in the cooked food section. Toilet doors in womans toilets didn't lock other toilet with a changing table was off lying down so couldn't get in there to change baby. There also in womans toilet had poo on the wall. Wasn't what I expected there. When trying to talk to staff it was I'll be with you in a minute. Was not impressed at all. This was a favourite place to eat at $32.50 a head now $37.didn't think was worth it this time sori guys.

Can never go wrong with Gengys. Enjoyed the food delivered to your table instead of the long ques around the hot plate.
Staff were great.

Went for dinner for xmas work do, service was absolutely awful, servers were rude and lazy. Did was only ok, was only just warm foods in Bay maire. Very disappointed, will definitely not be coming back

Under new management. Food options run low, and some favourites no longer there. Still ok. Price has increased

Went to Gengys restaurant in Tauranga two months really enjoy the meal we took along acouple of friends that have never be there the said that they would go back. In Tauranga Gengys you waiting for your food to be cook and took it be to your seat But in Whangaeri because of covid you have to go back to your seat and wait for your food to come. My can about in 10 minutes my husband had to wait another 10 minutes for his by that I had finished. Get your act together if Tauranga can let you wait for your food why can't Whangaeri.

I believe this is now under new management.

My family has been a fan of Gengys since it opened up in Whangarei for about $28/pp and now it's $38/pp, but that's not too bad considering it's all you can eat. I'm also only eating one meal a day, so Gengys has always been first on the list. We haven't been so regular since Covid.

Me and my wife went there 2 weeks ago and were absolutely shocked at the plates, they were all stained and had food or whatever the black thing is on them, this was on every single bowl, even the main dinner plates were covered in oil as if they weren't washed with soap. We weren't the only ones hunting for a clean bowl, I'm surprised it went unnoticed by the staff.

My wife's last meal looked as if the food had been cooked on top of the previous person's meal and had burnt remains mixed into her food, tasted burnt as well.

All new staff there just don't share the same friendly professional manner that we're so used to.

I was reading all the negative feedback a month ago and thought, these must be from people who like to complain, the staff are always super friendly.

Really good family atmosphere. Staff were really helpful and showed me how it works. You get to pick your own food and they cook it for you. But make sure you know what table number and meal number your meal is assigned to just in case they get really busy.

Yummy food. My advice would be to chose the lamb (it is more tender than beef) and it’s all the same price so go for the best.

I went to a Mongolian BBQ further south and it cost about $24 but everything has gotten more expensive so $38 here isn’t to bad especially considering it is all you can eat.

Fun fact: Mongolian BBQ buffet is so named because apparently after battle Genghis Khan and his troops put their metal shields over a fire and cooked local food they had gathered on them.

Went there yesterday for a small birthday party. We were absolutely shocked! They had hardly any food in the trays and seemed they were under new management? It's not much of a family friendly resteraunt with all the R rated music they were playing, one of which being "barbie tingz" by Nicky Minaj. The place has gone downhill. It's mostly student run with 2 other adults. As soon as we got in, one of the staff had said "we're a bit late now aren't we" yet it was mostly empty and we had made reservations etc. We used to remember gengys as being a family resteraunt with such a great vibe but not anymore. We are really disappointed. We had paid well over $100 for 3 people also. The food wasn't great at all and we felt as though we were being forced out once we had finished eating. Won't be going here again as it's not like it used to be.

This place has really good food and is one of the only all you can eat restaurants in Whangarei

Honest opinion this is the most unclean restaurant I've been to in whangarei. The staff are also rude and look lost. The price is good for the amount of food you can eat but even the food isn't great.

First time so thought could have had more ingredients available.red onion bean sprouts avo oil sesame seeds nuts fish sauce etc and the hot food on buffet was not hot.

Pretty disappointing dining "experience" last night. We haven't been here for a few years and firstly the price has gone up by about $10 per person. We weren't offered drinks on arrival. The flavour sauces for the main meals seemed watered down and despite putting on a few scoops of sauce and garlic, they were tasteless and bland. The place is just tired, floors in the kitchen dirty and Christmas decorations still up from last year. The 2 girls collecting dirty dishes were really nice though. We haven't been in since before Covid and it wasn't clear where to get extra cutlery from so maybe they should put signs up so you don't have to hunt it down because it's behind the main counter. You always feel like they are just waiting for you to finish eating and leave by cleaning around you and closing in on you, and at 8pm on a Saturday night they had the closed sign up and we were 1 of 3 tables left in there. The price is good if you have a big appetite but for the quality, and if you have a small appetite, it's not worth it. We won't be back.

Yummy, but not as good value for money, cost has increased to the point it is cheaper to go elsewhere

The atmosphere is always amazing, very busy, the service is awesome, the food was on point. But, you have to make sure you remember your number they give you aswell as remembering your food when it's brought to you. Most exciting is having dessert afterwards & eating until your puku is full up hehe Will definitely go back for more

Doesn't even deserve 1 star. Rudest staff ever and the foods were bland and oily. Wouldn't recommend and will never come back.

Love this restaurant. The staffs are really nice. So many food to choose from. I just hope they regularly refill the cooked ones.

Very nice! Good selection of food, oils, and seasoning.and fresh cooking! Friendly service. It was good for our kids to be able to choose what they wanted to eat! A good family outing.

Must’ve changed owners. Customer service was very good but unfortunately the quality of the food has hit rock bottom. Probably won’t be going there anymore

Very nice food with lots of variety and everything was fresh! Staff were all friendly and the atmosphere was very pleasant and quiet. We had a lovely evening out and prices were reasonable. A great place for a family, birthday, or an outing with friends!

Had a very high expectation with this place only to be disappointed with everything. Maybe a change of management will do the trick. Will never come back.