GSM Solutions Ltd

Just read some of the reviews - a mixed bag! My experience with GSM was 100% Laptop died Monday (Scary!) Took it to GSM and it was shipped to Auckland same day - back in my hands on 4th day. Best of all the Laptop was brought back to life! Service and communication was excellent. Thanks GSM!

Ive brought in my Iphone 5 and an Motorola, one to have the screen fixed and the other one to have the usb-c charger changed.

The usb-c charger was going to take a couple of weeks, it took 5months and I got my phone back with a screen that was gosthing and a sorry that they couldn’t fix that in time.

My Iphone had a ghosting screen when they replaced it. I came back in, the guy told me it was the cpu and wouldve been another 350nzd. I asked around in town after which I found out its not the cpu, I told them its not the cpu, you have to give me a new screen. They opened it, said they connected it wrong and gave it back with the same screen. After one day I had the same problem. Due to me being in Auckland afterwards I had to get it fixed there.

When asking for my refund they couldn’t give me a cash refund and they assured me to put the money on one of my friends accounts.

The honest answer would’ve been: “we’ll just ignore your calls once you are abroad”

I wouldn’t touch this store with a stick

Very slow no set times no information on when my ph was going to be ready unprofessional and seemed not worried about getting my ph done faster taken over a week so far

I got a replacement screen for my Android phone, the price was high but it came with a 6 month warranty that covered all replacement costs in the event of failure. The new replacement screen started failing intermettently on the first day. I called and reported this, but couldn't bring the phone back until the screen failed consistently. After 1.5 months it was now failing all the time, so I went back to GSM to get the screen replaced, but was told that they would not cover the replacement under warranty as I must have dropped the phone, even though that was not the case and it was failing from the first day.

Not going to lie it was a pretty bad experience had to wait like a month and 2 weeks just to get my pc back after they said it would take 2 weeks then found out I have to go back for the power cord because they forgot to give it and they had all the excuses in the world on why it wasn’t ready respectfully wouldn’t recommend. Sorry

Made the mistake of taking my phone to these guys. Screen not working. 10 month old a32. Quoted me 350 for a new screen. Came back to me saying problem was not the screen and it was a fault in the motherboard and would have to be sent away because they are not capable of the repair. The person they were sending it to was going to be on holiday for 2 weeks, so I opted to collect phone.
Screen smashed now.
Also got quoted 160 to replace screen today elsewhere
Thanks GSM
Never again

Took a phone in pre August. Paid $250 for repair. Another fault was found so the phone was not repaired. I was told I would receive a full refund less a small appraisal fee. That was August! Despite several emails, calls and even going in to their office, I am still waiting on the refund!

Awesome service. I jammed a button on my IPad gen 4 over the holidays. Not only were they open, they had it fixed the same morning. It was a tricky job involving removing and replacing fragile screen. All done for minimum charge and friendly service.

I've found my new go-to computer/phone repair shop. Highly recommended

Be careful with these guys they use the water damage scenario as a get out of jail card! They caused an issue with my phone when they changed the screen when I went back they blamed water damage (this phone has never had water damage). I’ve recently changed the screen again from another shop and that fault has now gone! Which tells me the screen that they replaced was faulty and this was a genuine IPhone replacement screen too. Use Tech Zone!

Charged me $10 for a 30 second job with included a brief puff with air to clean the charging points. I was told by others that it should have been complimentary. Good way to lose your repeat business GSM!

Great service, fixed my Parrot Drone the next day. I had been looking for a Parrot Repairer for weeks and couldn't fine one anywhere in New Zealand, turns out there was a great repair shop around the corner that did a fantastic job. Highly recommended.

Took my mums iPhone 8 Plus in yesterday to get a new battery. Done and dusted in under an hour. The guy who served us was awesome. Professional and efficient. Thank you and very happy to write this review.

Fantastic service and great price, have used their services twice now and will definitely continue in the future! A+

Great guys-
Had a RD that needed a new micro port soldered in so I could update the software.
Nz importer of the rd would not do it but these guys did it no issue.thanks

Best place to get your phone fixed in town, i Highly recommend. Ive had the same phone fixed 5 times now (im a roofer/scaffolder) and GSM has always been so helpful and super quick to get my phone fixed and back to me.
Cheers GSM.

The service was excellent, Amit gives quick & efficient service with lots of good advise. Very polite & easy to talk to aswell. I would recommend him & GSM Solutions to all my friends & family!

Absolute life saver!
Locked myself out of my phone, and by helping me through resetting some passwords he managed to log in remotely and unlock it!
My entire business relies on this phone, and with his help I didn't need to factory reset and lose all my data.
THANK YOU!

Paid for an assessment.note you can find places to do this for free but I didn't find that out until afterward. Quoted a price to fix part of the motherboard. When I got alternative quotes, they came back nearly $300 less than GSMs quote! Plus, also found out that my iPad can get repaired as a warranty repair under the Consumer Act through Apple as it was not long out of the 2 year Apple warranty. Just some food for thought before you use GSM!

Over priced compared with same job wanted 100 more unacceptable in my opinion for a simple HDMI port change

I had my Redmi 9c fixed today and was well priced and fast to fix. Would definitely use them again.