Waikato District Health Board

I went to Waikato hospital last Sunday with severe abdominal pain. They gave me ultrasound, tested my blood and released me after 9 hours of waiting in the reception area with some pain medication. They were well aware of my gallstones but refused to rectify this stating I did not have any acute infection. I was in pain for 6 hours before going to the hospital.

Damn Annoying Helicopter, Annoying Ambulance Sirens, Annoying police Sirens. Too much traffic already on main road.
A hospital blonked in the middle of residential areas.

Why the hell didnt you put it in Te Rapa with so much available land space?

Driving me Nuts! I'm outta here.

This is the worst ED in New Zealand, 8 hour wait time so far, still have not been seen.not many people here. Patient with sepsis whom could hardly walk, in a wheel chair kept going to counter to ask for help an kept getting told to sit back down. 4 hours later many times going to reception and finally got a bed. Many people complaining, was an absolute nightmare, worst experience ever!

I really love it when they only let one parent to see the child after they have had surgery. Gotta love the DHB depriving one parent of their child

Charge nurse, Simiwe on ward A4 - unempathetic, unprofessional, no compassion, rude and very much in the wrong job. My son was seriously injured in a motorcycle accident and airlifted to this hospital so away from home and support. This nurse has made a really upsetting, difficult time even more so. Will file a formal complaint on her suggestion but as she really didn't care less, it indicates to me that nothing much will be done about it.
Jade on ward M17 was exceptional, and thank you for the care and support you showed us.

Not sure how doctors from Malaysia can get a job in the hospital? Malaysians are not great in this fields. Chinese people are the reason behind Malaysia’s advance in economy.

Malaysian doctors don’t even know how to behave with a patient. This is so sad. Bad behaviour from a doctor is not expected. Even doctor is asking patients what treatments they want! This is strange!

Doctor should know what type of treatment is required for patients. And also noticed that Malaysian doctor’s behaviour is so bad towards African people. So so sad!

The kiwi Indian doctor in the rehabilitation department is rude, unprofessional and lack of respect towards Asian women. He shouted to my mom in room when my grandfather was admitted to hospital (last 3 days of his life). The caregivers r awful, when visitors left, the caregivers don’t even pass water and pills closer to my sick grandpa. I completely have lost hope in this hospital. Please put a camera for your loved ones in this hospital you will know how they are really being treated. Hospital should take feedback seriously!

Do not go to A&E unless you have absolutely no other option. 12hr wait to be told nothing is wrong, go home. Spoke with Healthline and they were very concerned that I had been discharged while experiencing some of the symptoms I have. Extremely exhausted and in pain, all for a doctor to speak to me in a rude and dismissive way and say the injury that I can feel and am experiencing, doesn't actually exist on the xray, therefore I'm fine and write things in my notes that I didn't even say.
When I'm feeling up to it I will be making a formal complaint about my treatment, or lack of, while at the A&E department

Its a nightmare the nurses surely cant be qualified they cant even take blood pressure, my grandmother has been wearing the same bandages for 2 weeks and when we ask to be cleaned and changed they just dissappear and never come back. OUT OF SIGHT OUT OF MIND IS WAIKATO HOSPITALS MOTO

Chris from the amu department above emergency room is a real piece of work. He gets names wrong and sends patients to different departments and then when you bring it up with him he gets upset and calls security cos he didn't feel safe after wife told him to stop laughing at her face about it. We tried complaining but he makes a game of it and calls security cos he doesn't accept responsibility. Not a nice guy, I think he should be fired. His boss came in and yelled at us aswell even tho they tried to stick things up my wife's backside when actually there for CT scan.

My mother was admitted through Angelsea medical by a doctor, and was told to from up to ED with her referral to be admitted to the ward.
We arrived at ED and that’s not what happened at all. Saw 4 different nurses, got moved 3 times over (including being put along the nurses station) 7 hours before seeing any doctor at all (even though letter from Angelsea was from a GP, and was a referral direct to a surgeon).

The WORST thing was that her allergies were not fully listed, and we had to correct 3 nurses because the paperwork they were reading was wrong/ incomplete. Patients having to repeat detailed information over and over is completely unacceptable, and just straight dangerous.

The staff are trying - but the system is completely broken, and it seems that for every good story, there’s at least 3 horror stories. If there was an alternative within a 100km radius, I’d happily use it instead.

Traumatized by an assault by two female aggressors who woke me from my sleep after a funeral gathering I had my hoodie pulled over my face so I could not see then punched in the face following hits to the head. I had concussion, nasal fracture amongst bruising from hits to the head and kicks to the legs. Summary from the Waikato Hospital Discharge stated it was due to Alcohol Intoxication? My ethanol reading was in the mildly intoxication levels. Their attitudes were accusatory and treated me as though I was the aggressor when I was the victim. Poor attitude by admittance Doctor and staff. Thankfully the Shift Doctor was more empathetic to my injuries. Appauling experience to have to go through Waikato Hospital on top of being assaulted.

My son went to the hospital in Ambulance seriously ill. In the ED the nurse said to him (what do you want us to do to u) ? Why do you come here? So rude!

Room my mother stayed in were leaking from the windows. Literal Pools of water on the window sill. By the look of the other reviews on this hospital this place is disgusting.

Won't even answer (automation hangs up when they answer) after a drawn out introduction then waiting for an answer they just hang up in your ear!

Very poor service, my family have come to visit my dad who was in the hospital and the nurse came up to us and say no kids allowed. And is nowhere for kids to go no one to look after them. We drove 5 hours to come and visit dad who need a surgery. The nurse was very rude.

Don't go if you're having an emergency. Might as well perform self-surgery. You'd probably even heal up before a doctor comes to see you.
Rude nurse at the front desk too.

Worst i dont even want to give a single star. Person was in front of me bleeding and the nurses were ignoring him and he was losing bleed what kind of hospital is this is there any nurse! Any manager who can handle the nurses attitude.

Step kids have bleeding disorders.more then a few times been to the hospital needing transfusions.almost every time doctors ignore their dad and do other treatments that never work.only do what dad has said will work after he makes a scene.and guess what.it works every time ‍️ DOCTORS NEED TO LEARN TO LISTEN TO THE PARENTS

I was advised the waiting time was 5 to 6 hours. It ended up being 12.5 hours waiting in a corridor because there was no rooms available. It was a caos, totally messy and sad to watch (it resemblances the poverty 3rd world country hospitals). I honestly felt sorry for the nurses and hospital workers, they were trying their best, but they were clearly overwhelmed. Lots of improvements are urgently needed in NZ Health System